Courtesy Credits are non-refundable credits that we give for service failures and as a thank you for using AJE services. Referral Rewards credits are non-refundable credits that we give for referring a friend or colleague to AJE and that friend or colleague ordering a service from AJE.com.
These credits will expire after 1 year and cannot be transferred to another customer. They will be listed in the cart when you pay for your next order.
You can view your credits remaining and the date they were issued by clicking "AJE Plus & Discounts" on your AJE account and scroll down to find "Courtesy, Referral Rewards, and Other Credits".