Billing and Payments
Pricing and Payments
- Why can't I download my completed order?
- How do I use my Credits and my PrePay Account?
- What are Courtesy Credits and Referral Rewards Credits?
- What payment options are available?
- Can my institution pay for my service?
- What credit cards do you accept?
Chinese Fapiao
- Why is there no Fapiao or Alipay option in my account?
- When and how do I get my Fapiao?
- Can I split my Fapiao into smaller amounts?
- Can I change my Fapiao after I receive it?
- I haven't gotten my Fapiao. Can I change my Fapiao information?
- I received my Fapiao but my organization also paid you; can you refund my original payment?